Engineers, and the
systems they keep running.

A procedure for engineers who have just been handed an infrastructure bill that looks wrong, and who have to decide what to do about it without breaking the thing that earns the money.

• Infrastructure
• Money
• Operations

The runbook says what to do. This says what to type, what to have open when you type it, how to tell whether the answer is worth anything, and what to write down before you close the window.

• Infrastructure
• Money
• Operations